Keynote: Relational welfare and the coordination challenge.
Carsten Hornstrup MSc, PhD
Action Researcher & Senior consultant
Carsten has worked as a leader and a consultant for more than 30 years. Over the last decade his work and research has focussed on generating knowledge and practices, that help organizations to create greater cohesiveness across managerial levels and organizational units.
One of the very big challenges in building capacity for better welfare is to generate relational coordination across organizational units. Citizen, clients and patients experience the lack or coordination as a big challenge and it generates uncertainty and a lock of trust. The research on Relational Coordination and Relational Leadership gives some very promising ways for creating more coordination through better leadership. Through the process of Leading relational coordination we can effectively generate more coordination in complex organizational contexts.